Shipping Policy

This Shipping Policy applies to all orders placed at Newman & Co. Consignment online store located at https://newmanco.shop. Our store offers consignment‑based men’s apparel and accessories including shirts, jeans, hats, sweaters, shoes, wallets, sunglasses, sweatshirts, ties and additional fashion goods. By completing checkout and submitting an order on our website, you acknowledge and accept all terms laid out within this Shipping Policy. For shipping‑related questions, please contact our support team at info@newmanco.shop.

Free Shipping Offer

Newman & Co. Consignment provides complimentary free standard shipping for all eligible orders shipped within the contiguous United States. No minimum purchase amount is required to qualify for our free shipping service. Free shipping applies only to standard ground delivery method. Expedited, overnight, international shipping, and shipments to Alaska, Hawaii, U.S. territories, and PO Box addresses are not covered by the free‑shipping promotion and will incur additional shipping fees calculated at checkout. We reserve the right to modify or discontinue the free‑shipping benefit at any time without prior notice.

Order Processing Time

All orders undergo manual verification, quality check, and packaging before dispatch. Standard order processing takes 1‑3 business days, excluding weekends and official public holidays. Business days are defined as Monday through Friday. Orders received on weekends or holidays will start processing on the next following business day. Pre‑owned consignment items require extra inspection before packing, which in rare circumstances may extend processing time slightly. We will send you an order confirmation email once your payment is authorized, and a separate shipping‑confirmation email with tracking number once your package has been handed over to the shipping carrier. Order confirmation does not mean your order has shipped.

Shipping Destinations

Domestic Shipping

Free standard ground shipping is available for delivery addresses within the contiguous United States. For Alaska, Hawaii, APO/FPO addresses, and United States territories, shipping rates will automatically calculate during checkout. Customers are fully responsible for any extra surcharges applicable to these locations. We do not guarantee delivery timelines for PO Box and APO/FPO addresses, as delivery is fully controlled by postal service providers.

International Shipping

At this time, Newman & Co. Consignment does not offer international shipping to countries outside of the United States. We cannot accept orders with non‑US delivery addresses. Please do not place orders if your shipping address is located outside the United States.

Estimated Delivery Times

Free standard ground shipping typically delivers within 3‑7 business days after the package leaves our facility. These delivery windows are estimations only and are not guaranteed delivery dates. Actual transit time depends on carrier operations, weather disruptions, holiday peak seasons, and unforeseen logistical delays. We have no control over carrier transit speed once goods leave our location.

Shipping Tracking

Once your order ships, you will receive an automated email containing your tracking number and carrier information from info@newmanco.shop. You may use the tracking number to monitor package progress on the corresponding carrier’s official website. If you have not received your shipping‑confirmation email within 3 business days after placing your order, please check your spam or junk mailbox first, then reach out to us via info@newmanco.shop for assistance.

Shipping Address Accuracy

You are fully responsible for entering your complete, accurate shipping address at checkout. Please double‑verify street name, apartment number, city, state and zip code before submitting payment. We cannot modify shipping addresses after an order has been processed and shipped. If a package is returned to us due to incorrect, incomplete or invalid customer‑provided address, the customer shall be responsible for paying for reshipping fees. We are not liable for lost packages caused by wrong address information submitted by shoppers.

Lost, Stolen or Damaged Packages

Risk of loss, damage and title for ordered merchandise transfers to you the moment the shipping carrier accepts possession of your package.

• If tracking shows your package is marked delivered but you have not received it, please first check with household members, building management, neighbors and local postal office. Then notify us at info@newmanco.shop within 7 calendar days of the marked‑delivered date. We will work together with you to file an investigation claim with the shipping carrier.
• For items arrived with visible external shipping damage, please retain original shipping box and all packaging materials, take clear photos of damaged box and product, then email us right away at info@newmanco.shop. Claims for damaged goods must be submitted within 7 calendar days upon delivery.
• We are not obligated to issue replacements or refunds for packages confirmed by carrier as successfully delivered to your provided shipping address.

Order Modification & Shipping Cancellation

If you need to change or cancel your order before it ships, you must send your request by email to info@newmanco.shop as quickly as possible. We can only apply changes if your order has not yet been packed and dispatched. Once the package has been handed to the carrier, no cancellation or address revision can be completed. In this scenario you will need to follow our published Return & Refund Policy to return items after you receive the parcel.

Returns Shipping

Our free shipping benefit only covers outbound delivery from our store to you. Return shipping costs for sending merchandise back to Newman & Co. Consignment are the responsibility of the customer, as described within our Return & Refund Policy. Original outbound shipping charges are non‑refundable. We do not supply pre‑paid return shipping labels.

Policy Updates

Newman & Co. Consignment reserves the right to revise this Shipping Policy at any time. Updated terms take full effect immediately upon publication on https://newmanco.shop. Placing an order after policy updates means you accept the revised shipping terms.

For any inquiries related to shipping, please contact us at info@newmanco.shop.